How we can help
A practical plan.
A shared understanding.
Claims workflow
Review how information moves from the encounter into billing, and agree who handles each step.
Payment posting
Keep payments and adjustments organized so your team can understand account activity.
Follow-up and reporting
Track unresolved items and discuss the work that needs attention.
Start by agreeing on the scope.
We’ll discuss your existing systems, the work your team handles, and the support you want from Highview. Services, access, reporting and commercial terms are agreed before work begins.
Common questions
Good to know
before the call.
Do you need patient records to start?
Not for the first call. Records are shared only after a business associate agreement (BAA) is signed and a secure process is agreed. Please don’t send patient information through the website.
How is this different from revenue cycle management?
Medical billing here means the claims work itself — preparing and submitting claims, posting payments and following up on what’s unpaid. Revenue cycle management looks at the whole path, from scheduling and documentation through collections.
Is there a long-term contract?
We’ll walk through terms on the call.